Cancellation Policy

-Customers can cancel their orders only before the order is shipped. Once an order has been processed and shipped, cancellation is no longer possible.

- After cancellation the full amount will be refunded to your account in 1-3 business days, including any other charges (if any).

HOW TO CANCEL AN ORDER

• Log in to your account.
• Navigate to the "My Orders" page.
• Locate the order you wish to cancel.

-Alternatively, customers can cancel their orders by sending an email to our customer service team at offshade.contact@gmail.com. Please include the following information in your email:
Name, Mobile Number & Reason for cancellation (optional).

TERMS AND CONDITIONS

• OFFSHADE IS NOT OBLIGATED TO UPDATE THE INFORMATION REGARDING THE TERMS ON THIS PAGE. THE DETAILS PROVIDED MAY BECOME OUTDATED OVER TIME, AND WE RESERVE THE RIGHT TO MODIFY, UPDATE, OR REMOVE THIS INFORMATION AT OUR DISCRETION, WITHOUT PRIOR NOTICE.
• BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.